Privacy Policy

Realcafé Privacy Policy has been created to show the company’s commitment to Users’ information privacy and safety.

Realcafé collects the information that you, the “User”, insert when you fill in contact information or the registration form.

Personal Data

Realcafé collects all personal data inserted or forwarded by the User upon registration on our portal. Regardless of which data is provided by the User to Realcafé, we shall only make use of those effectively relevant and necessary for the exchanging of information between the user and Realcafé.

The personal data gathered by Realcafé, via contact information or the registration form, are basically used to supply the User with information regarding the offer of products and services by the platform.

In addition, the information collected by the site may be used for advertising, for the forwarding of marketing emails or phone messages, SMS, letters and message apps such as WhatsApp.

Any information provided by the User will be collected and kept in accordance with the highest security levels. For that, Realcafé takes several precautions to comply with data security standards in line with the applicable legislation and its Information Security Policy.

Realcafé agrees not to share your personal information with other companies that are not part of the Tristão Group.

Your personal information will be automatically deleted by Realcafé when it is no longer necessary in relation to the purpose for which it was originally collected, and no longer necessary for any obligation related to Realcafé, or when the User requests that the information be deleted, except if keeping the date is otherwise expressly authorized by law.

Applicable Legislation

This Policy has been developed to meet and comply with Federal Law 13.709/2018 (General Data Protection Regulation), Federal Law 12.965/2014 (Brazilian Civil Rights Framework for the Internet) and Federal Law 8.078/1990 (Consumer Protection Code), without prejudice of other legislation applicable to Realcafé.